FAQ

Account management and security

How do I change my login password?
Published on Aug 22, 2023Updated on Jun 3, 202619,705
How do I update my login password?
Published on Aug 22, 2023Updated on Jun 2, 202630
How do I transfer/deposit crypto with my sub-accounts?
Published on Aug 22, 2023Updated on May 29, 20268,014
I haven't received the SMS code
Published on Aug 16, 2023Updated on May 29, 202629
I haven't received the verification code
Published on Aug 16, 2023Updated on May 29, 202633,188
How do I create passkeys? (app)
Published on Aug 16, 2023Updated on Jun 3, 202613,370
How do I create passkeys? (web)
Published on Aug 16, 2023Updated on Jun 2, 20264,305
My authenticator app isn't working, what should I do?
Published on Aug 11, 2023Updated on May 29, 20262,143
Disabling cloud sync on your authenticator app
Published on May 12, 2023Updated on May 29, 20264,851
What can I do if my device is running in an unsafe environment?
Published on Jan 19, 2023Updated on May 29, 2026301

Showing 31-40 of 40 articles