OKX Card Product Disclosure Statement

Phát hành vào 8 thg 6, 2026
Thông tin này có thể không áp dụng cho mọi khách hàng
Đăng nhập để kiểm tra xem các sản phẩm, tính năng, quy tắc và điều khoản trong bài viết này có áp dụng cho bạn hay không.

Preparation date: 9 June 2026

(This Product Disclosure Statement ("PDS") contains important information about the use of the OKX Card ("Card") and has been prepared by Bano Pty Limited ("Bano") ACN 643 260 431, AFSL No. 536984 ("Issuer").

It includes:

Section A – General Information

This section provides general information on the Card. You should read this section to find out whether the product is right for you.

Section B - Terms and Conditions

This section sets out terms and conditions that apply if you acquire the Card.

Section C – Definitions

This section sets out the meaning of important words and terms used throughout Sections A and B.

OKX Card is a financial product issued by Bano Pty Ltd (AFSL 536984) and distributed by OKX Australia Pty Ltd (OKX) as its corporate authorised representative (no. 1318306).

This PDS and the Card are intended for Australian residents only.

This is not an offer or solicitation in any other jurisdiction. Applications will only be accepted from persons in Australia through the OKX website or OKX App, consistent with our Target Market Determination.

Contents

Quick Reference Guide

Section A – General Information

  1. Introduction

  2. General information only

  3. Reliance on PDS only

  4. Forward looking statements

  5. What you should know before you apply

  6. Issuer, Distributor and Seller of Product

Things you need to know before applying for the OKX Card

  1. Significant risks

  2. Important information

  3. Design and Distribution Obligations

  4. Disputes

Section B – Key Terms summary and Terms and Conditions

  1. Understanding these Terms and Conditions

  2. Issuing of cards

  3. Activation

  4. Expiry of Cards

  5. Use of the card

  6. Card limits

  7. Wallet

  8. Fees

  9. Cashback

  10. Foreign currency transactions

  11. Refunds

  12. Card closure

  13. Customer Support

  14. Card security

  15. Loss, theft and misuse of cards

  16. Liability for unauthorised transactions

  17. Replacement cards

  18. Mobile wallet and mobile device Payments

  19. Changing the Terms and Conditions

  20. Privacy and collection and disclosure of personal information

  21. Our liability

  22. Communications

  23. Third parties

  24. SMS messaging

  25. Governing law

  26. Change Control

Section C – Definitions

Quick Reference Guide

Website

www.okx.com/en-au/pay

Card Services

Contact OKX via the OKX App, or +61 2 8880 0709 (and leaving a voicemail).

Use of the Card

In general, the Card may be used wherever Mastercard is accepted, subject to network, merchant and regulatory restrictions. Transactions may be declined for risk or regulatory reasons that are described in more detail in this PDS.

Transaction funding

Transactions authorised on your Card will ultimately be funded by a debit of an equivalent amount of assets held in your Wallet. By requesting a transaction on the Card you are instructing OKX to debit that amount from your Wallet.

Lost or Stolen Cards

If your Card is lost or stolen, or you think your PIN or Pay Passkey security has been breached, you can lock your Card immediately via the OKX App, or contact our Customer Services team for assistance:

Customer Service Number: +61 2 8880 0709 (if you reach voicemail, leave a message and a support ticket will be automatically created)

OKX App: Contact Customer Service via the Chat function (available 24/7)

Unauthorised Transactions

If you notice an error in any transaction on your Card you should attempt to communicate directly with the merchant to resolve a dispute. If it cannot be resolved and you wish to dispute a transaction on your card, contact customer service via the Chat function in the OKX App. For further information, see Disputes in Section A of this PDS.

Section A – General Information

1. Introduction

This Product Disclosure Statement ("PDS") contains important information and terms and conditions about the OKX Card ("Card") and has been prepared by Bano Pty Limited ("Bano") ABN 93 643 260 431 AFSL 536984 ("Issuer").

General Advice Warning: Any general advice provided in this PDS has been prepared without taking into consideration your individual objectives, financial situation or needs. Before applying for the Card you should consider whether it is appropriate for you, having regard to your own objectives, financial situation and needs.

This PDS has not been lodged with the Australian Securities and Investments Commission (ASIC) and is not required by the Corporations Act 2001 (Cth) (Corporations Act) to be lodged with ASIC. ASIC takes no responsibility for the contents of this PDS.

2. General information only

This PDS does not contain financial product advice. This PDS contains general information only. It has not been prepared having regard to your objectives, financial situation or specific needs. Because of this, you should, before acting on the information in this PDS, consider the appropriateness of the information having regard to your own objectives, financial situation and needs, and seek professional advice as to whether the financial product, ie the Card is suitable for you. You should read this PDS in full before making any decision about whether to use this financial product. You should also carefully consider the Target Market Determination (TMD) for the financial product before making an investment decision. The TMD includes a description of who the Card is appropriate for, and a copy of it is available at https://www.okx.com/help/okx-card-target-market-determination.

3. Reliance on PDS only

No person is authorised to give any information or make any representation in connection with the Card which is not contained in this PDS. Any information or representation not so contained or taken to be contained in this PDS may not be relied on as having been authorised by the Issuer in connection with the Card.

4. Forward looking statements

This PDS contains forward looking statements. Forward looking statements are identified by words such as 'aim', 'anticipate', 'assume', 'believe', 'could', 'expect', 'forecast', 'intend', 'may', 'plan', 'predict', 'potential', 'positioned', 'should', 'target', 'will', 'would', and other similar words that imply risks and uncertainties.

You should note these statements are inherently subject to uncertainties in that they may be affected by a variety of known and unknown risks, variables and other factors which could cause actual values or results, performance or achievements to differ materially from anticipated results, implied values, performance or achievements expressed, projected or implied in the statements.

5. What you should know before you apply

Parties and roles at a glance

Party

Name

Role

Issuer

Bano Pty Ltd (ABN 93 643 260 431) AFSL 536984

issues the Card and is responsible for this PDS

Distributor and Processor

OKX Australia Pty Ltd (ABN 22 636 269 040)

distributes the Card, processes transactions and provides customer support on the Issuer's behalf

Card Scheme: Mastercard

transactions are processed under the Mastercard Scheme Rules

AFCA (for Complaints)

Contact OKX via the OKX App, AUComplaints@okx.com or +61 2 8880 0709

If we or OKX can't resolve your complaint, you may be able to escalate to AFCA (see Disputes and AFCA)

The Issuer is not a subscriber to the voluntary ePayments Code. Unauthorised and mistaken transaction protections are set out in the Terms and Conditions found in Section B of this PDS. If you suspect unauthorised use, lock your Card in the OKX App and contact OKX immediately; AFCA is available if we or OKX cannot resolve your complaint.

If you suspect a scam or a payee has misled you, lock your Card in the OKX App and contact OKX immediately. OKX may freeze the Card while OKX or we investigate.

Fees and conversion: OKX applies a 0.10% conversion spread when converting USD to supported stablecoins to fund transactions. The Mastercard rate applies to the merchant currency→USD conversion. Mastercard also similarly applies a conversion spread. You should review Mastercard's exchange rate converter page for more information.

Controls: You can lock your Card at any time, and temporarily lock a misplaced Card in the OKX App (availability may vary; see the OKX App for details).

Restrictions: Some merchant categories are restricted, and transactions may be declined due to risk or regulatory reasons. Transactions may also be delayed, blocked or cancelled by AML/CTF screening. See the Terms and Conditions found in Section B of this PDS for details.

Unauthorised and mistaken transactions: The Issuer is not a subscriber to the ePayments Code. Your liability depends on how the transaction occurred and how you safeguarded your Card details, PIN and Pay Passkey. You may be liable where you fail to keep your credentials safe or act with gross negligence. We are responsible where our systems fail or where our fraud or negligence caused the loss. Report suspected unauthorised or mistaken transactions immediately via the OKX App or by calling +61 2 8880 0709.

It is important that you read and understand this PDS before deciding to apply for this product. Information in this PDS that is not materially adverse information is subject to change from time to time. You may access this updated information online at www.okx.com/en-au/pay. Alternatively, you may request a paper copy of the updated information free of charge by contacting OKX using the details in the Quick Reference Guide. The information which the Issuer will make available by way of these updates is subject to change from time to time. By applying for, acquiring and activating this product you are entering into a contractual relationship (governed by the Terms and Conditions) with the Issuer, not with OKX.

For more information about the Card, visit the website listed in the Quick Reference Guide section at the front of this PDS.

6. Issuer, Distributor and Seller of Product

6.1 Product issuer

The Issuer, Bano, issues the Card under an arrangement with OKX Australia Pty Ltd (ABN 22 636 269 040)(OKX). The Issuer holds an Australian Financial Services Licence (AFSL) authorising it to deal in, and provide financial product advice in relation to, certain classes of financial products, including the Card. The Issuer has appointed OKX Australia Pty Ltd for the purpose of providing the distribution and processing services mentioned below. Except for where expressly disclosed, the information contained in this PDS has not been independently verified or audited.

To the maximum extent permitted by law, no representation, warranty or undertaking, express or implied, is made and no responsibility is accepted by the Issuer or any of its associates, related parties, directors, officers, employees, advisers or representatives as to the accuracy or completeness of any part of this PDS. The Issuer gives no guarantee or assurance as to the performance of the Card.

The Issuer can be contacted at Level 13, 2 Bulletin Place, Sydney NSW 2000 Australia

6.2 Product distributor

OKX Australia Pty Ltd, ABN 22 636 269 040 distributes the product and supplies the processing services for the Card (including services and systems necessary to issue and process all transactions on the Card) and is responsible for customer service. OKX can be contacted by:

  • Registered Address: Level 29, 66 Goulburn St, Sydney NSW 2000

  • Email: AUComplaints@okx.com

  • Through the OKX Help Center available on OKX's website at www.okx.com/en-au, which provides an online chat function for customer support and general enquiries.

The Card is offered for application online via OKX's website or on the OKX App only. OKX is not authorised by the Issuer to give personal advice about the Card.

The Card can be applied for online at www.okx.com/en-au/pay.

The Card is a contactless payment facility which allows you to:

  • Make purchases online or in retail outlets wherever Mastercard is accepted, in any currency supported by the network, subject to network and regulatory restrictions.

  • Fund those purchases from the stablecoins held in your Wallet. OKX converts the USD settlement amount to stablecoins at the Exchange Rate applicable at the time of processing and deducts the equivalent from your Wallet. You may set the priority order in which your stablecoins are used in the OKX App.

  • View your transaction history and Exchange Rate applied to each transaction in the OKX App.

  • Some merchant categories are restricted, and some transactions may be declined for risk or regulatory reasons. The current list of restricted categories is available at https://www.okx.com/help/okx-card-restricted-merchant-categories-au and in the OKX App.

You can use your Card to make purchases wherever Mastercard® is accepted, subject to network, merchant and regulatory restrictions. The OKX Card can also be used online or over the phone at merchants that accept Mastercard.

Transaction limits apply. Current limits are displayed in the OKX App and may change for security or regulatory reasons. If a transaction exceeds your current limit, we may require additional in‑app verification before authorising it.

The Card is available only to individuals. It is designed for personal use. The Card must not be used for restricted or prohibited activities, including transactions related to gambling, betting, lottery tickets, casino gaming, funding gambling accounts, or online gambling sites. The Card must not be used for any illegal activities, including money laundering, terrorism financing, or purchasing illegal goods or services.

6.3 Significant benefits

The significant benefits to which you will or may become entitled to include:

6.4 Convenient

The OKX Card is a convenient way for you to make everyday purchases like shopping online or paying bills, enabling you a simple and easy way to access and use the assets in your Wallet. You can use it online or to pay directly for goods and services at merchants who accept Mastercard.

Note that, although the Mastercard acceptance mark may be displayed, in some countries the Card may not operate due to restrictions imposed by Mastercard. You can find information regarding the countries where restrictions apply on Mastercard's website. Please also note that the Card cannot be used for manual (non-electronic) transactions. In addition, the Card must not be used for any unlawful activity. You agree to never give your Card or PIN to another person.

6.5 Cashback

You may be eligible to receive cashback on qualifying Card purchases, paid in USDG to your Wallet. The cashback rate and any applicable conditions (including eligible transaction types and limits) are set by OKX from time to time and are available in the OKX App. Cashback rates and eligibility criteria may change from time to time. The full terms and conditions of the cashback program are available at https://www.okx.com/help/okx-card-cashback-program-terms-au.

6.6 How transactions on the OKX Card are funded

When you make a purchase using the Card, the transaction amount is ultimately funded from the stablecoins held in your Wallet.

The transaction process works as follows:

  • You tap your Card (via Apple Pay or Google Pay) at a merchant terminal, or enter your Card details for an online purchase.

  • The merchant captures the transaction in the local currency (for example, AUD for purchases in Australia or JPY for purchases in Japan).

  • The transaction request is sent through the Mastercard network. Mastercard converts the transaction amount from the local currency into US dollars (USD) at the Mastercard exchange rate applicable at the time of processing. OKX receives the transaction in USD.

  • OKX then converts the USD amount into stablecoins at the prevailing conversion rate (which includes a spread) and deducts the equivalent stablecoin amount from your Wallet. The stablecoin used for the deduction is determined by the priority order you have set in the OKX App. If your combined stablecoin balance across all supported stablecoins is sufficient, the transaction is approved.

  • If your combined stablecoin balance is insufficient to cover the transaction amount (including the conversion spread), the transaction will be declined.

There are therefore two currency conversions involved in each transaction: (i) the conversion from the merchant's local currency to USD by Mastercard, at the Mastercard exchange rate; and (ii) the conversion from USD to stablecoins by OKX, at the prevailing rate plus a spread. Neither rate is set or controlled by the other party.

There may be a difference between the rates at the time a transaction is authorised and the rates at the time it is settled by the merchant. The final stablecoin amount debited from your Wallet may therefore differ from the initially authorised amount.

The conversion rate applied to each transaction is recorded in your transaction history in the OKX App. You can check the Mastercard exchange rate applicable to any currency pair at http://www.mastercard.com/global/en/personal/get-support/currency-exchange-rate-converter.html.

The OKX conversion rate (including the 0.10% spread) is displayed in your transaction history in the OKX App.

When available, your Card will be automatically registered for the Mastercard Securecode service (also known as 3d Secure or 3DS), which is a service designed to provide you additional protection when you shop online.

When 3DS is triggered by a merchant, you may be asked to verify your identity (for example, via a one-time passcode or a biometric prompt in the OKX App). Not all merchants request 3DS authentication.

In addition, OKX may independently require you to verify a transaction via the OKX App based on its own risk assessment, regardless of whether the merchant has requested 3DS.

Please ensure that OKX has your correct mobile phone number and that you have the OKX App installed to receive verification prompts. The Mastercard Securecode service is provided to you by OKX and not the Issuer.

6.7 Contactless

Your Card is Mastercard contactless enabled. Mastercard contactless is the faster way to pay for purchases under the applicable transaction limit (AUD 100 in Australia) without signature or PIN. Just tap your Card against the reader and go. For more information, please visit https://masterpass.com/en-au/. Transaction limits for contactless transactions may change from time to time. For transactions above the limit, additional authorisation is required. Different transaction limits apply in different countries.

Things you need to know before applying for the OKX Card

1. Significant risks

1.1 Digital asset risk

The Card is funded by stablecoins held in your Wallet, including USDC, USDT and USDG. Although these stablecoins are designed to maintain a 1:1 peg with the US dollar, there is a risk that any stablecoin may trade above or below one US dollar. If a stablecoin loses its peg, the purchasing power of the assets in your Wallet may be reduced. In extreme circumstances, a stablecoin could become worthless. You should be aware of the risks in using the Card, including, without limitation, that stablecoins are not bank deposits and it may lose value. You should satisfy yourself that you can afford, and have risk tolerance for, loss of value of stablecoins; and accept that the Card is not a bank account with capital protection and guaranteed returns.

1.2 Exchange rate risk

The stablecoins in your Wallet are denominated in US dollars. When you make a purchase in a currency other than USD, Mastercard converts the transaction currency to USD at Mastercard's applicable exchange rate. OKX then converts the USD settlement amount to stablecoins and deducts the equivalent from your Wallet. The Exchange Rate applied by OKX includes a spread and is not guaranteed. Movements in exchange rates between the transaction currency and USD, and between USD and stablecoins, will affect the cost of your transactions

1.3 Technology risk

Your Wallet operates on the X Layer blockchain network using smart contract technology. There is a risk that the smart contract or network may experience errors, vulnerabilities, failures or security breaches. If this occurs, you may be temporarily or permanently unable to access the stablecoins in your Wallet or use the Card. Smart‑contract processing: Card funding relies on smart‑contract execution and third‑party network availability. Processing may be delayed, fail or be reversed in some circumstances due to network conditions or security measures. See the Terms and Conditions found in Section B of this PDS for operational details.

1.4 Regulatory risk

The regulatory treatment of digital assets in Australia is evolving. Changes in law or regulation may affect the availability of the Card, the assets that may be held in your Wallet, or the way the Card operates.

1.5 Security

It is important that you safeguard your Card details, your PIN, your Pay Passkey and any other passwords, equipment or software required for your operation of the Card. If you do not, then you may be liable for unauthorised transactions and other amounts as explained further in the Terms and Conditions. You may also have other liabilities, and our liability may be limited, as described in the Terms and Conditions. There is a risk of unauthorised or mistaken transactions being made through the Card.

In certain circumstances, the Issuer's liability in respect of unauthorised or mistaken transactions is limited, meaning that you may still be liable for the transaction.

In some circumstances the Issuer may not be liable for losses that are not caused by the Issuer's fraud, negligence or wilful misconduct (including that of its officers, employees, contractors or agents), including where the losses are excluded in the Terms and Conditions, or in the event of equipment or system failure, financial scam or fraud (including consequential losses) meaning that you may still be liable for the transaction and consequential losses. In some cases, the way in which a point of sale transaction is processed will depend upon the functionality of the equipment used.

1.6 Cyber Risk

There is a risk of fraud, data loss, business disruption or damage to the information about the Card or to a user's personal information because of a threat or failure to protect the information or personal data stored within OKX's information technology systems and networks or those of any service providers.

1.7 Operational risk

There is a risk of loss resulting from inadequate or failed internal processes, people and systems, or from external events. Adverse impacts may arise internally through human error, technology, or infrastructure changes, or through external events such as third-party failures or crisis events. OKX has procedures in place to manage these risks and will, as much as possible, monitor the controls within these procedures to ensure operational risks are adequately managed.

1.8 Use and access to the Card

The Card is a virtual card accessed through the OKX App and linked to Apple Pay or Google Pay. You are responsible for maintaining access to a compatible smartphone, the OKX App, and an internet connection. If you lose access to your device or the OKX App, you will be unable to use the Card until access is restored.

1.9 No cooling off rights

There is no statutory cooling‑off period for this product under the Corporations Act because it is a non‑cash payment facility. You may close your Card at any time by contacting Customer Service.

1.10 Taxation risk

When you use the Card to make a purchase, stablecoins in your Wallet are converted to fund the transaction. This conversion may be treated as a disposal of a digital asset for Australian tax purposes, including capital gains tax. You are responsible for determining and meeting any tax obligations that arise from your use of the Card. You should obtain independent tax advice before using the Card. Neither the Issuer nor OKX make any tax representations in relation to the Card and take no responsibility or liability for a Card user's personal tax position.

1.11 Transaction screening

The Card is subject to anti-money laundering and counter-terrorism financing laws. Transactions may be delayed, blocked, or cancelled as a result of screening processes. Neither the Issuer nor OKX is required to provide reasons for any such delay or cancellation.

1.12 Card suspension and termination

The Issuer or OKX may suspend or cancel your Card at any time, including where fraud is suspected, where there is a risk associated with your Card, or where you have breached these Terms and Conditions. If your Card is suspended or cancelled, you will be unable to make transactions until the matter is resolved or a new Card is issued.

1.13 Settlement timing risk

There may be a difference between the Exchange Rate at the time a transaction is authorised and the Exchange Rate at the time it is settled by the merchant. This means the final amount deducted from your Wallet may be higher or lower than the amount displayed at the time of purchase. In limited circumstances, this may result in a Negative Balance on your Wallet.

1.14 Transaction irreversibility

Once you authorise a Card Transaction, it cannot be reversed or cancelled by you, OKX or the Issuer. If you wish to obtain a refund for goods or services purchased using the Card, you must deal directly with the merchant. There is no guarantee that a merchant will agree to a refund, and any refund may take up to 30 days and may be for a different stablecoin amount due to exchange rate movements.

1.15 ePayments Code

The Issuer is not currently a subscriber to the voluntary ePayments Code. Consumer protections for mistaken and unauthorised transactions are set out in these Terms and Conditions. The Government has proposed making a revised ePayments Code mandatory in future; we will update this PDS and our Terms if required by law.

1.16 Counterparty risk

As counterparty to the Card you are relying upon the Issuer and OKX to fulfil their respective obligations to you and to each other, particularly in relation to any underlying financial obligations between them, and additionally with any financial obligations with Mastercard. As a result you have counterparty risk. The Card is not a traditional prepaid card with a fixed stored value, nor is it a credit or debit card linked to a bank account. The stablecoins are not deposits (and the Card does not operate like a bank account) and you do not have any depositor protection under the Financial Claims Scheme or any government guarantee which means you may lose all or part of your remaining balance of your OKX Card in the event of an insolvency of the Issuer or OKX.

1.17 Service availability

In some circumstances, there is a risk that point of sale services may not be available for a period of time. The Issuer and OKX are dependent upon the reliability and operational processes of technology and communications providers, with respect to computer and telecommunications network. While all parties seek to achieve 100% availability, process and service disruptions may occur periodically.

The Card must not be used for manual (non-electronic) transactions (eg, imprinters, click-clack machines or offline transactions).

1.18 Card expiry

Your virtual Card has an expiry date of 5 years from the date of issue. The expiry date is displayed on the digital card in the OKX App. The Card cannot be used after it has expired. The Issuer may issue a replacement card before expiry. Otherwise, you may request a new Card by contacting OKX via the OKX App or by calling Customer Service. Any stablecoin balance remaining in your OKX Pay Wallet after Card closure or expiry remains available for withdrawal to your OKX exchange account. We may close a dormant Card after prior notice in accordance with the Terms and Conditions found in Section B of this PDS.

1.19 Pre-authorisation

Certain merchants (for example, hotels, car rental companies, cruise lines and fuel stations) may request a pre-authorisation before the final transaction amount is known. When a pre-authorisation is placed, the corresponding stablecoin amount is temporarily frozen in your Wallet and will not be available for other spending until the hold is released.

The pre-authorised amount may be higher than what you ultimately spend. Once the merchant submits the final transaction amount, only that amount will be deducted from your Wallet. Any difference between the pre-authorised hold and the final charge is automatically released back to your available balance at settlement.

1.20 Dynamic Currency Conversion ("DCC") and Multi Currency Choice ("MCC")

DCC and MCC are services provided by merchants that allow you to pay in your home currency or another currency when you are travelling overseas or shopping on an international website.

The merchant must inform you of the currency in which the transaction will be processed before you accept the transaction. By signing the receipt, entering a PIN or completing the transaction you accept the currency offered by the merchant. The currency in which you have authorised the transaction will appear on the transaction receipt. Merchants may offer their own currency conversion (DCC/MCC). Accepting these offers can increase your cost. Consider declining merchant conversion to avoid additional margins.

Accepting the offer to settle in another currency may result in unnecessary conversion costs as the merchant may apply a foreign exchange margin to convert the transaction currency into another currency.

You should consider carefully the offer to complete the transaction in another currency.

1.21 Fees and other costs

The following standard fees and charges apply to the OKX Card. All fees and charges that are set out in this section are inclusive of GST. All fees and charges are payable to OKX and will be deducted from your Wallet.

Transaction fees

  • Transaction fee – All card transactions, including those made in Australian dollars, are settled by Mastercard in US dollars (USD). You can check the applicable Mastercard exchange rate (including any applicable conversion spread rates) at http://www.mastercard.com/global/en/personal/get-support/currency-exchange-rate-converter.html. OKX does not charge any additional foreign exchange fee on top of the Mastercard rate. The Mastercard rate is not set or controlled by OKX. OKX applies a conversion spread of 0.10% when converting the USD settlement amount to the equivalent in stablecoins, which is deducted from your Wallet at the time the transaction is processed. No other transaction, loading, replacement, or account fees are charged by OKX in respect of Card services

Other fees

  • Fiat Services: When processing a Card transaction, the stablecoins in your Wallet are converted to fiat currency to settle the transaction. This conversion is performed by OKX as part of the Card transaction process. The 0.10% conversion spread described above is the only fee applied by OKX for this service.

  • Merchant surcharge: Some merchants may charge an additional fee if the Card is used to purchase goods or services. This fee is determined and charged by the merchant, not by OKX or the Issuer.

  • Card issuance fee: Nil.

  • Card replacement fee: Nil.

  • Refund processing fee: Nil.

The fees and charges may be changed in the future. Please see the OKX website at www.okx.com/en-au for a full list of current fees and charges. You will be notified of any changes in accordance with this PDS and the Terms and Conditions.

If you consider that OKX has charged an incorrect fee, you may dispute this by following the complaints procedure set out below in Disputes in Section A of this PDS. Any incorrectly charged fee will be reversed by the Issuer.

2. Important information

The Card is not a deposit account or bank account with the Issuer, nor is the Card linked to any deposit account or bank account. Accordingly, you do not have any depositor protection under the Financial Claims Scheme or any government guarantee.

You do not earn interest on the funds held in your Card.

The Target Market Determination for this product is available at https://www.okx.com/help/okx-card-target-market-determination . Distributors must take reasonable steps so that distribution is consistent with the TMD and must report specified information to the Issuer as set out in the TMD.

3. Design and Distribution Obligations

Bano, as Issuer, has made a Target Market Determination (TMD) for the Card and monitors outcomes. OKX acts as a distributor and must take reasonable steps to distribute the Card consistently with the TMD. Distribution is restricted to the OKX website and OKX App consistent with the TMD. We may amend the TMD and our distribution arrangements from time to time. The current TMD is available at https://www.okx.com/help/okx-card-target-market-determinationtmd .

4. Disputes

We take complaints seriously and aim to resolve all complaints as quickly as possible. In the first instance, if you have a complaint, you can contact OKX by:

  • Phone Calling +61 2 8880 0709 (call charges apply) (and leaving a voicemail, if prompted) or refer to additional contact details listed on the website.

  • Mail: Level 29, 66 Goulburn St, Sydney NSW 2000

  • Email: AUComplaints@okx.com

OKX will handle complaints in accordance with the following process.

OKX will acknowledge your complaint promptly, either verbally or in writing, and do its best to resolve it straight away. OKX will provide you with a written response providing the final outcome no later than 30 days. Your complaint may take a little longer to assess if OKX need more information or if your complaint is complex. In all cases, OKX will keep you updated on the progress. You can ask for information about how OKX manage complaints in alternative formats and languages upon request.

To contact the Issuer, Bano, about your complaint please email us or write to us:

  • Email: contact@banosuperapp.com

  • Mail: Level 13, 2 Bulletin Place, Sydney NSW 2000 Australia

If you are not satisfied with OKX' or our response, you may lodge a complaint with the Australian Financial Complaints Authority (AFCA). AFCA provides free and independent financial services complaint resolution and can be contacted on

  • Website: www.afca.org.au

  • Email: info@afca.org.au

  • Phone: 1800 931 678 (free call)

  • Mail: GPO Box 3, Melbourne VIC 3001.

Time limits may apply to complain to AFCA and so you should act promptly or otherwise consult the AFCA website to find out if or when the time limit relevant to your circumstances expires.

Section B – Key Terms summary and Terms and Conditions

1. Understanding these Terms and Conditions

(a) These Terms and Conditions cover how the Card works (including funding from your Wallet and exchange rates/spreads), usage restrictions, merchant category blocks, pre‑authorisations, transaction limits, fees and charges, unauthorised and mistaken transactions, liability allocation, AML/CTF screening, privacy and data handling, complaints and AFCA, and how we change the Terms and Conditions.

(b) You agree to be bound by these Terms and Conditions by any of the following actions: applying for the Card; activating the Card; adding the Card to Apple Pay or Google Pay; or using the Card to make a purchase.

(c) OKX Australia Pty Ltd (ABN 22 636 269 040) is appointed by the Issuer as the distributor and processor of the Card. OKX provides the distribution, processing, customer service, and transaction management services for the Card on behalf of the Issuer.

(d) By entering into this agreement, you acknowledge that your contractual relationship is with the Issuer, not with OKX. However, references to "we", "us" or "our" in these Terms mean the Issuer and/or OKX, as the context requires.

(e) The Issuer is not a subscriber to the ePayments Code. The liability and dispute resolution provisions in these Terms and Conditions are set out independently in clauses 16 and 21, and Section 4 of Part A (Things you need to know before applying for OKX Card) of this PDS.

(f) From time to time, regional addenda may apply for customers onboarded in a particular jurisdiction or on a particular platform. Any applicable regional addendum forms part of these Terms and Conditions and, for affected customers only, prevails over any inconsistent provision in these Terms and Conditions to the extent of the inconsistency.

(g) All amounts of money specified in these Terms and Conditions are in US dollars (unless otherwise specified).

(h) References to days, times or periods of time in these Terms and Conditions are reckoned according to Australian Eastern Standard Time.

(i) These Terms and Conditions govern the use of the Card.

(j) You agree to these Terms and Conditions by applying for the Card, activating a Card, using a Card in any way, or making a purchase using the Card.

2. Issuing of cards

(a) The Card is available only to individuals who are Australian residents and who hold an active, verified OKX account. The Card is designed for personal use only.

(b) To be eligible for the Card, you must:

  • (i) be at least 18 years of age;

  • (ii) hold valid identification acceptable to us (which may be limited to Australian driver licence or passport holders of particular countries);

  • (iii) satisfy our customer identification, know-your-customer (KYC), and anti-money laundering/counter-terrorism financing (AML/CTF) requirements; and

  • (iv) have an active OKX Pay Wallet capable of holding supported stablecoins.

(c) We (and/or OKX) reserve the right to refuse any application at our sole discretion on any lawful grounds, including where we (or OKX) are unable to satisfy ourselves as to your identity or where your profile is inconsistent with our customer acceptance criteria.

(d) The Card is the property of the Issuer. You must not transfer, assign, or permit any other person to use the Card.

(e) The Card is issued as a virtual card only. You will be able to view your Card details (including the card number, expiry date, and CVV) within the OKX App. The Card has an expiry date of 5 years from the date of issue, as displayed in the OKX App.

(f) You should memorise the PIN to prevent unauthorised use of the Card. You must also follow the rules on Card security (see clause 14 below).

(g) The Card is the Issuer's property. The Issuer and/or OKX may suspend use of the Card and/or deactivate the Card with reasonable notice to you. However, we may suspend and/or deactivate the Card immediately and without notice if:

  • (i) the Issuer or OKX has reason to suspect the Card has been or is likely to be misused;

  • (ii) you breach any of these Terms and Conditions and the Issuer and/or OKX reasonably considers that this is likely to have a material impact on your ability to meet the obligations of these Terms and Conditions);

  • (iii) the Issuer and/or OKX has reason to suspect any illegal use of the Card, such as fraud or criminal activity; or

  • (iv) you gave us or OKX false, inaccurate or incomplete information when you applied for the Card.

(h) The Card is not a credit card and, all use is limited to the amount held in your Wallet and any other limits referred to in these Terms and Conditions. In limited circumstances, your Wallet balance may become negative if the final settlement amount for a transaction exceeds the amount that was authorised at the time of the transaction. If a negative balance arises, your Card and Wallet will be frozen until you have restored your Wallet to a zero or positive balance by transferring sufficient stablecoins to your Wallet.

(i) The Wallet does not amount to a deposit with the Issuer or OKX and the amount standing to the positive balance of the Wallet does not count as an amount or deposit for any purpose, other than as described in these Terms and Conditions.

(j) The issuance of a Card is subject to you satisfying the relevant application criteria, as determined by the Issuer and OKX from time to time in order to meet customer identification and 'know your customer' requirements set by law and OKX's relevant obligations to the Issuer, including by you providing OKX with sufficient information and proof in relation to your identity. OKX may limit application criteria to drivers licence and/or passport holders of particular countries or by reference to particular types of identification if OKX reasonably believe this is necessary for 'know your customer' or due diligence purposes. In certain circumstances OKX may also ask you to provide additional details, including but not limited to your source of funds, that OKX may reasonably require to meet the OKX's and the Issuer's legal requirements. OKX may ask you to provide additional information in relation to your identity and/or source of funds at any time, as may reasonably be required to meet OKX's and the Issuer's legal requirements.

(k) The Issuer and OKX must comply with Australian anti-money laundering and counter‑terrorism financing (AML/CTF) laws, including customer identification, ongoing customer due diligence and, where appropriate, reliance on third‑party KYC in accordance with law. OKX may delay, block or refuse transactions where required to meet these obligations

(l) OKX reserves the right to refuse an application in its sole discretion on any lawful grounds, including but not limited to where it is unable to satisfy itself as to your identity or where your profile is inconsistent with its customer profile for the Card.

(m) You must provide all information to OKX which it reasonably requires in order to manage anti-money laundering or counter-terrorism financing and economic and trade sanctions risks or to comply with any laws or regulations in Australia or any other country.

(n) Where these Terms and Conditions permit OKX to suspend a transaction or your use of the Card for any reason, OKX will investigate the grounds for the suspension as soon as reasonably practicable. Where OKX is reasonably satisfied that there is no ground to continue the suspension, it will be released as soon as practicable.

(o) You are entitled to access, correct and update all personal information we hold about you. You can contact us to find out what personal information we hold about you or if you have any concerns about the completeness or accuracy of the information we hold. If you want us to correct any personal information we hold, please contact us using the details in this PDS.

3. Activation

(a) To apply for and activate the Card:

  • (i) Activate your OKX Pay account in the OKX App.

  • (ii) Apply for and activate your virtual Card in the OKX App.

  • (iii) Transfer supported stablecoins (e.g. USDC, USDT or USDG) from your OKX exchange account to your Wallet.

  • (iv) Add your Card to Apple Pay or Google Pay on your device.

  • (v) If your Wallet holds sufficient stablecoins, you can begin using the Card to make purchases.

(b) The Card is issued as a virtual card only. You will be able to view your Card details, including the card number and expiry date, in the OKX App.

4. Expiry of Cards

Your virtual Card has an expiry date of five years from the date of issue. The expiry date is displayed on the digital card in the OKX App. The Card cannot be used after it has expired. The Issuer may issue a replacement card before expiry. Otherwise, you may request a new Card by contacting OKX via the OKX App or by calling Customer Service.

5. Use of the card

(a) The Card may, subject to any applicable fee, be used to pay for goods and services at merchants, or online, where Mastercard is accepted, subject to merchant acceptance, applicable transaction limits, and the terms of this PDS. The Card cannot be used for manual (non-electronic) transactions. In addition, the Card must not be used for any unlawful activity. You agree to never give your Card or PIN to another person.

(b) When using your Card at POS terminals, you must select "credit" and not the "cheque" or "savings" option. This does not mean you are accessing credit. You are accessing the funds in your Wallet through the Mastercard network. For contactless payments via Apple Pay or Google Pay, no payment type selection is required. (although if a Negative Balance occurs, then you will have to repay the amount owing – see clause 7(f) below).

(c) Although the Mastercard acceptance mark may be displayed, in some countries the Card may not operate due to restrictions imposed by Mastercard. Details of the countries in which the Card will not operate are available on Mastercard's website.

(d) Certain merchant categories are restricted. Transactions at restricted merchants will be declined. Separately, cashback may not be available for all merchant categories. A list of restricted and cashback-excluded merchant categories is available at https://www.okx.com/help/okx-card-restricted-merchant-categories-au and the OKX Card Cashback Program Terms.

(e) When a Card is used at bars or restaurants, the merchant may place a temporary pre-authorisation for an amount higher than the bill to cover a potential tip. This is a temporary hold only and is not a permanent debit. Once you confirm the final amount (including any tip), the merchant submits the actual settled amount and only that confirmed amount is deducted from your Wallet. Any difference between the pre-authorised hold and the final charge is automatically released.

(f) Certain businesses may not accept the Card as a means of pre-authorising expenditure. If the Card is used for this purpose, some businesses (such as hotels, cruise lines and car rental companies) may pre-authorise the estimated amount of the final bill and this amount will temporarily be unavailable for up to 30 days. Only the actual amount of the final bill will be deducted from your Wallet.

(g) When a Card is used to purchase goods for delivery by mail or online an additional 10% may be automatically added as an anticipated delivery charge. If the actual delivery charge is less, any unused difference may be temporarily unavailable in your Wallet.

(h) Subject to the application of clause 5(i), the Wallet will be debited with the amount equivalent to each transaction and any fee and these debits will reduce the balance of your Wallet. Except for contactless transactions that do not require authorisation or validation, each transaction will require authorisation or validation before completion.

(i) The Card is funded from the stablecoins held in your Wallet. When a transaction is processed, OKX checks whether your combined stablecoin balance (across all supported stablecoins) is sufficient to cover the transaction amount, including the applicable conversion spread. If it is, the required amount is deducted from your Wallet in accordance with the stablecoin priority order you have set in the OKX App. If your combined stablecoin balance is insufficient, the transaction will be declined.

(j) You agree to accept a credit to your Wallet if you are entitled to a refund or other credit for any reason for goods or services purchased using the Card. Because the refund may involve currency conversions as the original transaction (in reverse), the stablecoin amount credited may be more or less than the amount originally debited. Refunds typically take five to ten business days from the date the merchant initiates the refund.

(k) A transaction or payment cannot be cancelled once you authorise the use of the Card.

(l) Point of sale terminals are not owned or operated by the Issuer and the Issuer is not responsible for ensuring that they will accept the Card.

(m) You must comply with all laws and regulations (including any foreign exchange controls) in respect of the Card in the country of purchase and/or use.

(n) By successfully applying for and using the Card, you acknowledge and agree that we do not provide and you will not receive paper statements. Your transaction history is available at any time in the Activity section of the OKX App. Electronic statements will be available for download in the OKX App.

(o) Where required by relevant law, for example where we reasonably believe you to be a Proscribed Person, you acknowledge that we may be required to block access to the Card and immediately refuse to process or complete any transaction or suspend or terminate our arrangements with you. You agree that under these circumstances we are under no liability to you, except to the extent there has been fraud, negligence or willful misconduct on our part (including that of our officers, employees, contractors or agents).

(p) You agree that we may delay, block or refuse to process any transaction without incurring any liability if we suspect that the transaction:

  • (i) may breach any laws or regulations in Australia or in any other country;

  • (ii) involves any person (natural, corporate or governmental) that is itself sanctioned or is connected, directly or indirectly, to any person that is sanctioned under economic and trade sanctions imposed by the United States Office of Foreign Assets Control, United Nations, the European Union or any country; or

  • (iii) may directly or indirectly involve the proceeds of, or be applied for the purposes of, any unlawful conduct.

You agree that under these circumstances we are under no liability to you, except to the extent that the liability is caused by our fraud, negligence or willful misconduct (including that of our officers, employees, contractors or agents).

(q) Acceptance is subject to scheme and merchant acquirer rules and terminal availability. Display of the Mastercard acceptance mark does not guarantee a merchant will accept the Card. Transactions may fail or be declined for security or network reasons.

6. Card limits

(a) Some point of sale operators limit the minimum and maximum amounts that can be obtained in a single transaction. These amounts may also be limited (in some countries) by regulatory controls.

(b) The Card is Mastercard contactless enabled via Apple Pay and Google Pay. Contactless transactions below AUD 100 (in Australia) may be processed without PIN or additional authentication. For transactions above the contactless limit, additional authorisation may be required. Use of Apple Pay and Google Pay is subject to the terms and conditions of Apple and Google. Those terms are between you and the relevant provider.

(c) Transactions exceeding AUD 1,000 require additional verification via the OKX App (you will receive a push notification to approve the transaction).

(d) Transaction limits may apply to the use of the Card, including daily aggregate transaction limits and per-transaction limits. These limits are determined by OKX from time to time including for security reasons or as required by applicable law or regulation. Any limits are displayed in the OKX App.

(e) Certain merchant categories may be restricted. A list of restricted merchant categories is available at www.okx.com/en-au.

7. Wallet

(a) Your Wallet is an OKX Pay Wallet, being a 2-of-2 Account Abstraction (AA) smart contract wallet on the XLayer blockchain network. The Wallet holds stablecoins supported from time to time as listed in the OKX App and is used exclusively to fund Card transactions.

(b) The Card is not a credit card. All use is limited to the stablecoins held in your Wallet and any other limits set out in these Card Terms. The Wallet can only be used to fund transactions if it has a positive balance.

(c) The Wallet does not amount to a deposit with the Issuer or OKX. The positive balance of the Wallet does not constitute a deposit for any purpose. You do not have depositor protection under the Financial Claims Scheme or any government guarantee in respect of your Wallet balance.

(d) You do not earn interest on the stablecoins held in your Wallet.

Negative Balance

(e) In limited circumstances, a Negative Balance may arise if the final settlement amount for a transaction exceeds the amount that was authorised at the time of the transaction. This may occur due to exchange rate movements between authorisation and settlement.

(f) If a Negative Balance arises:

  • (i) your Card and Wallet will be frozen until you have restored your Wallet to a zero or positive balance;

  • (ii) the Negative Balance constitutes a debt payable by you to the Issuer; and

  • (iii) you must transfer sufficient stablecoins to your Wallet to clear the Negative Balance as soon as practicable.

(g) If a Negative Balance remains after the Issuer has exercised its right to recover the debt (including by deducting funds from other stablecoins in your Wallet at the applicable conversion rate), the remaining debit balance remains a debt payable by you to the Issuer.

(h) You must make every reasonable effort to prevent the occurrence of a Negative Balance by maintaining a sufficient stablecoin balance in your Wallet.

(i) Subject to law, if a Negative Balance arises and remains unpaid, we may set off or deduct the amount owing against any balance or asset you hold with OKX or its Australian affiliates in connection with the Card or Wallet. We will notify you of any set‑off applied. We will use reasonable endeavours not to exercise set‑off in a way that creates a new Negative Balance or causes you undue hardship.

(j) Wallet operations are effected via smart contracts and third‑party infrastructure. Processing may be delayed, fail or be reversed in some circumstances due to network congestion, outages, security measures or other operational reasons. Where feasible, we will notify you of material incidents that affect Card funding.

(k) Only the digital assets identified as supported in the OKX App are available to fund Card transactions. We may add or remove supported assets from time to time. Where a change is materially adverse to you, clause 26 (Change Control) applies.

(l) For security purposes, please memorise your PIN, if one is provided to you. You should not keep your PIN written anywhere near your Card. If you forget your PIN, you can obtain a PIN reminder by going online and following the prompts or by calling Card Services and answering the security questions.

(m) Information sent over the internet may not be completely secure and the internet and the online systems are not controlled or owned by the Issuer the Issuer cannot guarantee that they will function at all times and the Issuer accepts no liability for unavailability or interruption or for the interception or loss of Personal Information or other data, except to the extent that the liability is caused by our fraud, negligence or willful misconduct (including that of our officers, employees, contractors or agents).

(n) If you notice any error in any transaction in your Wallet then you must notify OKX promptly. The Issuer or OKX may request you to provide additional written information concerning any error and you must comply with that request to the extent reasonable. Please note Mastercard Scheme Rules impose time limits after the expiry of which our ability to dispute a transaction on your behalf may be lost.

(o) Provided that you have complied with all reasonable requests for information either Issuer or OKX (as relevant) will correct the error, to the extent it was caused by , a service provider, or either Issuer or OKX (as relevant) or due to any related fraud, negligence or willful misconduct (including that of its respective officers, employees, contractors or agents). Where either Issuer or OKX (as relevant) reasonably determines that it is not liable for the error, it will notify you in writing or by email as soon as this decision is made. Where either Issuer or OKX (as relevant) are required to do so, OKX will normally re-credit the Wallet within 10 business days, although there may be a delay while investigations are completed.

8. Fees

(a) You agree to pay and authorise OKX to debit your Wallet for the fees set out in the Fees and Other Costs section of this PDS. These fees may be deducted from your Wallet as soon as they are incurred. Unless otherwise specified, all fees will be deducted in in the same stablecoin used to fund the relevant transaction, If there are insufficient funds in that stablecoin to pay such fees, then we will automatically deduct funds from other stablecoins in the order of priority set by you in the OKX App. Any such deduction of funds may be subject to a fee (refer to the Fees and Other Costs section and Card Limits section of this PDS). Certain merchants may charge an additional fee if the Card is used to purchase goods and/or services. The fee is determined and charged by the merchant and is not retained by us.

(b) If any amount payable under this PDS represents consideration for a taxable supply, then those amounts shall be taken to be exclusive of GST. If you use the Card outside Australian, then you may be subject to relevant taxes depending on the jurisdiction in which you use the Card.

9. Cashback

Cashback, if applicable to your Card, is governed by the OKX Card Cashback Program Terms available at https://www.okx.com/help/okx-card-cashback-program-terms-au. Cashback is paid in USDG. OKX may vary or discontinue the cashback program at any time by updating the cashback terms on its website.

10. Foreign currency transactions

(a) All Card transactions are settled by Mastercard in US dollars (USD), regardless of the currency in which the purchase was made. Mastercard applies its own exchange rate to convert the merchant's local currency to USD. Mastercard also charges its own conversion spread.

(b) OKX then converts the USD settlement amount to the equivalent in stablecoins at the prevailing conversion rate, which includes a spread. This conversion applies to all Card transactions, including purchases made in Australian dollars.

(c) The Mastercard exchange rate (and any conversion spread) and the OKX conversion rate (and the conversion spread) are determined independently and may change between the time a transaction is authorised and the time it is settled. As a result, the final stablecoin amount debited from your Wallet may differ from the amount shown at authorisation.

(d) You can view the Mastercard exchange rate applicable to any currency pair at http://www.mastercard.com/global/en/personal/get-support/currency-exchange-rate-converter.html, and the OKX conversion rate applied to each transaction in the OKX App.

(e) Dynamic Currency Conversion (DCC) and Multi-Currency Choice (MCC) are services offered by some merchants that allow you to choose the currency in which the transaction is processed. The merchant must inform you of the currency before you authorise the transaction. Accepting a DCC or MCC offer may result in additional conversion costs applied by the merchant.

(f) You should consider carefully any offer to complete a transaction in a currency other than the merchant's local currency, as additional exchange rate margins may apply.

Example 1: You purchase goods from a merchant in Australia for AUD 100. Mastercard converts this AUD amount to USD at the Mastercard exchange rate, which may incorporate a spread for Mastercard (for example, AUD 1.00 = USD 0.65), resulting in a USD settlement amount of USD 65.00. OKX then converts this USD amount (which reflects the deduction of the Mastercard spread – effectively an additional charge to you) to the stablecoin equivalent at the prevailing rate plus 0.10% spread, resulting in approximately 65.07 USDC (or equivalent) being debited from your Wallet.

Example 2: You purchase goods overseas from a merchant in Japan for JPY 5,000. Mastercard converts this JPY amount to USD at the Mastercard exchange rate which may incorporate a spread for Mastercard (for example, JPY 1 = USD 0.0067), resulting in a USD settlement amount of USD 33.50. OKX then converts this USD amount (which reflects the deduction of the Mastercard spread – effectively an additional charge to you) to the stablecoin equivalent at the prevailing rate plus 0.10% spread, resulting in approximately 33.53 USDC (or equivalent) being debited from your Wallet.

11. Refunds

(a) If you are entitled to a refund for goods or services purchased using the Card, the refund will be credited to your Wallet in stablecoins. No fee is charged by OKX for processing refunds.

(b) The refund process involves the same two currency conversions as the original transaction, in reverse: the merchant's acquirer submits the refund in the original transaction currency, Mastercard converts it to USD, and OKX converts the USD amount to stablecoins. Because the Mastercard exchange rate and the OKX conversion rate at the time of the refund may differ from the rates at the time of the original transaction, the stablecoin amount credited to your Wallet may be more or less than the stablecoin amount originally debited.

(c) Refunds typically take five to ten business days from the date the merchant initiates the refund.

12. Card closure

(a) The Issuer and/or OKX may cancel or suspend the Card and/or terminate this agreement with you at any time with at least 14 days' notice to you. However we may cancel or suspend the Card and/or terminate this agreement with you immediately and without notice if:

  • (i) we have reason to suspect the Card has been or is likely to be misused;

  • (ii) you breach any of these Terms and Conditions and we reasonably consider that this is likely to have a material impact on your ability to meet the obligations of these Terms and Conditions;

  • (iii) we reasonably suspect any illegal use of the Card, such as fraud or criminal activity; or

  • (iv) you gave us false, inaccurate or incomplete information when you applied for the Card.

(b) Once the Card is closed, it cannot be used for any further transactions. Any remaining stablecoin balance in your Wallet will remain available for withdrawal to your OKX exchange account.

You may close your Card at any time by contacting OKX via the OKX App or by calling +61 2 8880 0709 (and leaving a voicemail).

13. Customer Support

(a) You are entitled to customer support from Activation until expiry or closure of the Card. Customer support is provided by OKX and is available:

  • (i) via the in-app chat in the OKX App (available 24/7); and

  • (ii) by calling +61 2 8880 0709.

Because the Card is a virtual card, if your Card details are compromised while you are travelling overseas, OKX can provide a new virtual Card to you remotely. You can add the replacement Card to Apple Pay or Google Pay and continue using it without requiring physical delivery.

(b) OKX does not promise that the customer support services will:

  • (i) always be available;

  • (ii) be suitable for any purpose; or

  • (iii) be provided to any particular standard.

(c) You acknowledge that any changes to, or discontinuation of, the customer support services can occur without the Issuer's participation.

(d) You also acknowledge and agree that:

  • (i) the customer support services are used at your own risk;

  • (ii) neither OKX or the Issuer are liable for any liability or loss arising in connection with the use by you of the customer support services or because of the customer support services being unavailable or discontinued, except to the extent that liability is caused by our fraud, negligence or willful misconduct (including that of our officers, employees, contractors or agents, other than OKX); and

  • (iii) you do not rely on the customer support services being available, being suitable for any purpose or being provided to any particular standard in deciding to purchase the Card.

14. Card security

(a) You must make sure that you keep the Card, the Security Details and all Security Codes safe and secure by taking the following precautions ("Security Requirements"). You must not:

  • (i) allow anyone else to use the Card;

  • (ii) unnecessarily disclose the Card number;

  • (iii) record any Security Code where it may be accessed by other people unless you make a reasonable attempt to protect the Security Code;

  • (iv) voluntarily disclose any Security Code to anyone else, including a family member or friend; or

  • (v) fail to comply with any reasonable instructions we give about keeping the Card and any Security Details safe and secure; or

  • (vi) act with carelessness in failing to protect the security of the Security Code.

(b) Your Card may have a PIN for use at card-present terminals. You must also set a Pay Passkey (biometric key) when you create your OKX Pay account. The Pay Passkey is used to authorise transactions in your Wallet and must be kept secure. You must not share your Pay Passkey or allow anyone else to register their biometrics for your Wallet.

(c) The Card may be disabled if an incorrect PIN is entered three successive times. If the Card is disabled, please contact Card Services to reactivate the Card. There may be a delay (usually 24 hours) in reactivating a disabled Card.

15. Loss, theft and misuse of cards

(a) If you know or have reason to suspect that your Card details have been compromised, or you suspect unauthorised use of your Card, you must notify OKX immediately by:

  • (i) locking your Card in the OKX App (you can do this yourself at any time);

  • (ii) calling OKX on +61 2 8880 0709 (and leaving a voicemail); or

  • (iii) contacting OKX via the in-app chat in the OKX App (available 24/7).

(b) You may be required to confirm details of the loss, theft or misuse in writing (and to provide particular information in the confirmation) and you must comply with that request to the extent reasonable.

(c) You must take reasonable steps to assist us and the police in any enquiries and attempts to recover a lost or stolen Card.

(d) If any lost Card is subsequently found it must not be used unless we confirm it may be used.

16. Liability for unauthorised transactions

(a) You will not be liable for losses resulting from Unauthorised Transactions where it is clear that you have not contributed to the loss.

(b) You will not be liable for losses resulting from Unauthorised Transactions that are caused by the fraudulent or negligent conduct of:

  • (i) our or OKX's staff or agents; or

  • (ii) companies involved in networking arrangements, or

  • (iii) merchants who are linked to the electronic funds transfer system or their agents or employees

(c) You will not be liable when Unauthorised Transactions:

  • (i) happen using a Card after notification to OKX that the Card has been misused, lost or stolen or that the security of the relevant Security Codes has been breached;

  • (ii) happen before you receive a Card and/or PIN (including a reissued Card and/or PIN);

  • (iii) are made with forged, faulty, expired or cancelled Cards, Identifiers or PINs (as applicable);

  • (iv) are the result of the same transaction being incorrectly debited more than once to the same Wallet; or

  • (v) are made using an Identifier without a Card or PIN.

(d) Subject to clauses 16(a), 16(b) and 16(c), where we can prove on the balance of probability that you have contributed to the losses caused by an Unauthorised Transaction:

  • (i) through your fraud; or

  • (ii) by failing to comply with the Security Requirements, then you are liable for the actual losses which occur before we are notified of the loss, theft or misuse of your PIN or Card or a breach of the Security Requirements. However, you will not be liable for any loss on any day, or in any period, exceeding any applicable transaction limit for that day or period and you will not be liable for loss in excess of the balance of your Wallet.

(e) Subject to clauses 16(a), 16(b) and 16(c), you will be liable for losses resulting from Unauthorised Transactions where we can prove on the balance of probability that you have contributed to the losses through unreasonably delaying notification of the misuse, loss or theft of a Card or that the security of the relevant PIN has been breached. Your liability in this case is limited to losses occurring between the time that you became aware of the security compromise, or should reasonably have become aware in the case of a lost or stolen Card, but you will not be liable for any loss on any day, or in any period, exceeding any applicable transaction limit for that day or period and you will not be liable for loss in excess of the balance of your Wallet.

(f) Where a PIN was required to perform an Unauthorised Transaction, and clauses 16(a) to 16(e) do not apply, you will be liable for the least of:

  • (i) USD 150;

  • (ii) the actual loss at the time we're notified of the misuse of the Card, loss or theft of the Card or of the breach of security of the relevant Security Codes (limited by the applicable daily or period transaction limits over the relevant timeframe); or

  • (iii) the balance of your Wallet.

(g) For disputed transactions (including unauthorised transactions), the following will apply. You are responsible for checking your transaction history online and knowing your Wallet's available balance. You can check your balance and transaction history free of charge in the OKX App.

(h) For disputed transactions you should contact OKX immediately through the channels set out in clause 13(a). Mastercard Scheme Rules impose time limits after the expiry of which our ability to dispute a transaction on your behalf may be lost. We may not be responsible for any loss to you where it can be shown that you have unreasonably delayed notifying us.

17. Replacement cards

(a) If you need a replacement Card (for example, because your Card details have been compromised), the Issuer can reissue a new virtual Card to you. The new Card will have a different card number and can be added to Apple Pay or Google Pay immediately. There is no fee for Card reissuance.

(b) If you know or have reason to suspect that your Card details have been compromised, or you suspect unauthorised use of your Card, you must notify the OKX immediately by:

  • (i) locking your Card in the OKX App (you can do this yourself at any time);

  • (ii) calling OKX on +61 2 8880 0709; or

  • (iii) contacting OKX via the in-app chat in the OKX App (available 24/7).

You may be required to confirm details of the suspected compromise in writing.

18. Mobile wallet and mobile device Payments

(a) The Card is issued only as a virtual card and must be added to a mobile wallet to be used. Supported mobile wallets are currently Apple Pay (provided by Apple Inc.) and Google Pay (provided by Google LLC) (each, a "Mobile Wallet"). OKX may add or remove supported mobile wallets from time to time.

(b) By adding the Card to a Mobile Wallet, you acknowledge and agree to the following terms and conditions (Mobile Wallet Terms) for use of the Card in that Mobile Wallet::

  • (i) Service relationship: Apple Pay is provided by Apple Inc. (Apple); Google Pay is provided by Google LLC (Google). Neither Apple nor Google is the Card issuer or responsible for your Card, the underlying account, or transaction disputes. Your use of a Mobile Wallet is also subject to Apple’s or Google’s own terms and conditions, which are between you and the relevant provider.

  • (ii) Tokenised card credentials: When you add the Card to a Mobile Wallet, a tokenised number is created (Apple: “Device Account Number”; Google: “virtual card number”). OKX may refuse, suspend, or delete a token at any time (for example, in cases of suspected fraud, account closure, breach of any cardholder agreement, or where required by law or Mastercard Scheme Rules).

  • (iii) Your device and security: You are solely responsible for securing the Mobile Wallet-enabled device and associated credentials (for example, passcode, Face ID/Touch ID, iCloud credentials or Google Account). If the device is lost, stolen, or compromised, you must immediately remove the Card token from the Mobile Wallet and lock the Card in the OKX App. Deleting a wallet token does not close your Card; you may add the Card to a new device after re-verification and biometric set-up.

  • (iv) Data use: OKX receives limited token transaction data (such as token identifier, merchant name, amount, and date) and use it only to authorise transactions, manage risk/fraud, and comply with law; OKX does not share this data for marketing. It may provide the information to the Issuer. Aggregated or anonymised analytics may be used to improve services.

  • (v) Recurring transactions (if offered): If you enable a recurring purchase in Apple Pay, you authorise OKX to debit your Card until you cancel in the OKX App (Settings → Recurring Buys). You may cancel at any time; cancellation takes effect for the next scheduled debit.

  • (vi) Jurisdiction limits: The Card may not be available for tokenisation in countries where crypto-linked cards or non-cash payment facilities are restricted. If you relocate, delete the token and re-enrol once your new address is verified and eligible. You remain responsible for complying with all local laws.

  • (vii) Limitation of liability: To the maximum extent permitted by law, neither OKX, the Issuer, Apple nor Google warrants the uninterrupted or error‑free operation of the Mobile Wallet or the tokenised Card. The Mobile Wallet and tokenised Card are provided “as is”. Nothing in this clause excludes or limits any guarantee, condition or warranty implied by the Australian Consumer Law that cannot lawfully be excluded.

  • (viii) Trademarks: All trademarks, service marks, logos, and trade names referenced in this PDS, the OKX App or OKX website, or other related documentation are the property of their respective owners. Their use does not imply endorsement, affiliation, or sponsorship of, or by, the respective owners. Apple Pay and Apple are trademarks of Apple Inc., registered in the U.S. and other countries. Google Pay is a trademark of Google LLC.

  • (ix) Changes to Mobile Wallet Terms: We may update these Mobile Wallet Terms from time to time. Materially adverse changes will be notified in accordance with clause 19 (Changing the Terms and Conditions). Non‑material changes (for example, reflecting Mobile Wallet provider updates) may take effect on posting to the OKX website and App.

19. Changing the Terms and Conditions

(a) We reserve the right to change these Terms and Conditions of Use at any time. If a change is materially adverse to you, we will notify you at least 14 days before the effective date of the change, unless earlier implementation is required to address security concerns, prevent fraud or comply with law or a longer notice period is required by law. Where a materially adverse change affects information retail clients reasonably need to decide whether to acquire or hold the product, we will also issue a Supplementary PDS.

(b) If you do not accept the updated Terms and Conditions, you should cease using the services. We will not be in breach of these Terms and Conditions if we take necessary action to make a change necessitated by an immediate need to restore or maintain the security of the system or your Wallet.

20. Privacy and collection and disclosure of personal information

(a) The Privacy Act 1988 (Cth) regulates, among other things, the collection, disclosure and access to personal information. A copy of OKX's Privacy Policy is available at https://www.okx.com/en-au/help/privacy-policy-statement and a paper copy will be sent to you free of charge on request.

(b) Certain laws require the Issuer and/or OKX to collect, store and disclose information about you (including personal information), for example, The Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (AML/CTF Law), the Corporations Act, the Foreign Account Tax Compliance Act (FATCA) and the Tax Laws Amendment (Implementation of the Common Reporting Standard) Act 2016 (CRS). We may be required under the AML/CTF Law to provide information about you (including personal information) to the Australian Transaction Reports and Analysis Centre (AUSTRAC), the body responsible for regulating the AML/CTF Law. By applying for and using the Card you consent to the Issuer and OKX and their respective agents collecting, using and disclosing your Personal Information under these Terms and Conditions. If you do not agree to our doing so then we cannot make the Card available to you and you should not apply for the Card.

(c) You must notify OKX promptly of any change to your address by calling Card Services or updating your details via the OKX App. Other contact details may be changed via the OKX App and typing the relevant changes yourself or by contacting OKX. You should also contact OKX if you change your name by calling Card Services. OKX will not be responsible if you do not receive any notice or correspondence that has been sent in accordance with the contact details you have provided to OKX, except to the extent that the liability is caused by OKX's fraud, negligence or willful misconduct (including that of its officers, employees, contractors or agents).

(d) You may be required to provide information to OKX (including evidence of identity) when applying for the Card and OKX may require you to provide further information about yourself to the Issuer and/or OKX in circumstances where OKX or the Issuer have a reasonable concern regarding the lawfulness of your use of the Card.

(e) OKX will take all reasonable precautions to keep Personal Information secure and protect it under the Privacy Policy.

(f) Your Personal Information may be disclosed by the Issuer or OKX and their respective agents to third parties to facilitate the provision of the Card Services and related services, to monitor compliance with these Terms and Conditions and for data analysis, anti-money laundering, detection of crime, legal compliance and fraud prevention purposes. The Issuer and OKX may also disclose Personal Information to collection agencies and lawyers in the event that we seek to recover any money that you owe under these Terms and Conditions.

(g) In addition, by acquiring or activating a Card, you are consenting to the Issuer and OKX using your Personal Information to notify you of product features, related products, promotions and customer surveys that we may conduct from time to time. You can elect to not receive further notifications by clicking on the unsubscribe link in the marketing material or by contacting OKX. You also consent to OKX sending SMS's to your mobile phone to advise you of Card features or information relevant to your Card, such as low balance alerts. If you have provided your mobile phone number, you may also receive low balance and other product related alerts via SMS. See clause 22 below for details on SMS Messaging.

(h) Your Personal Information will be disclosed and processed outside Australia to overseas recipients including the United States of America for the purposes disclosed in these Terms and Conditions but all service providers are required to have adequate safeguards in place to protect your Personal Information to a standard comparable to privacy laws in Australia. Further information on how we collect, use and disclose your Personal Information can be found at https://www.banosuperapp.com/privacy.

(i) We handle Personal Information in accordance with the Australian Privacy Principles (APPs), including obligations on collection notices, use and disclosure, overseas disclosure and security of personal information. Further details are in our Privacy Policy.

(j) Your Personal Information may also be used where we are required or permitted to do so as a result of any government laws and regulations, by a court order or by any business or persons to whom we transfer our rights and obligations under the agreement between you and the Issuer which is governed by these Terms and Conditions.

(k) OKX will continue to keep Personal Information that is necessary after the expiry of the Card on the same terms as are set out above.

(l) You are entitled to ask the Issuer or OKX to supply you with any Personal Information that the Issuer or OKX hold about you. You must submit your request in writing and may be required to provide sufficient evidence proving your identity. The Issuer and OKX will delete any incorrect information or correct any errors in any of your Personal Information that come to its attention.

(m) To aid the Issuer and OKX in the provision of the services provided under these Terms and Conditions, in the interests of security, and to help the Issuer and OKX maintain and to improve their level of service, all telephone calls may be recorded and/or monitored.

(n) You agree that the Issuer and OKX may disclose any information concerning you to:

  • (i) any law enforcement, regulatory agency or court where required by any such law or regulation in Australia or elsewhere; and

  • (ii) any person the Issuer and OKX use to make payment for the purpose of compliance with any such law or regulation.

21. Our liability

(a) The Issuer and OKX will not be liable to you for any loss due to:

  • (i) any instructions given by you not being sufficiently clear where this was caused by reasons outside of our reasonable control;

  • (ii) any failure by you to provide correct information;

  • (iii) any failure due to events outside our reasonable control;

  • (iv) any industrial dispute;

  • (v) the way in which any refusal to accept the Card is communicated to you;

  • (vi) any indirect, special or consequential losses;

  • (vii) any infringement by you of any laws, including currency laws in the country where the Card is issued or used;

  • (viii) any dispute between you and the supplier of any goods and/or services purchased with the Card;

  • (ix) our taking any action required by any government, federal or state law or regulation or court order; or

  • (x) anything specifically excluded or limited elsewhere in these Terms and Conditions except to the extent that the liability is caused by our fraud, negligence or wilful misconduct (including that of the Issuer and OKX's respective officers, employees, contractors or agents).

You are not liable for any loss caused by the failure of a system or equipment provided by any party to a shared electronic network to complete a transaction accepted by the system or equipment in accordance with your instructions. However, if you were aware, or should reasonably have been aware, that the system or equipment was unavailable or malfunctioning, our responsibility will be limited to:

  • (i) correcting any errors; and

  • (ii) refunding any charges or fees imposed as a result.

except to the extent that the liability is caused by our fraud, negligence or willful misconduct (including that of the Issuer and OKX's respective officers, employees, contractors or agents).

(b) Liability for Unauthorised Transactions will be determined according to clause 16 above.

(c) You should not interpret anything in these Terms and Conditions as excluding, restricting or modifying any guarantee, condition or warranty which is implied by the Australian Consumer Law. Where the Issuer and/or OKX are liable for a breach of these Terms and Conditions, then its liability is limited to:

  • (i) the supplying of the services again; or

  • (ii) the payment of the cost of having the services supplied again.

(d) The Issuer is not responsible for and accepts no liability for any other goods or services that may be offered or provided to you by OKX.

(e) The Issuer does not maintain the OKX website or OKX App. You agree that the Issuer is not responsible for any content on that website other than information relating specifically to the offer of the Card.

22. Communications

(a) You agree that the Issuer and OKX may give written notices or other communications to you under or in connection with these Terms and Conditions either:

  • (i) by writing to you at your residential or postal address last known to the Issuer or OKX;

  • (ii) by giving it to you personally or leaving it at your residential or postal address last known to the Issuer or OKX;

  • (iii) by electronic communication to your email address or fax number last known to the Issuer or OKX or which you last gave the Issuer or OKX for sending notices and communications to you; or

  • (iv) if the notice or communication is not personal to you – by publishing a notice on the website of the Issuer and/or OKX or via the OKX App.

(b) For the purposes of giving you information:

  • (i) the Issuer and/or OKX may notify you by electronic communication;

  • (ii) you have the right to vary your nominated email address, mobile phone or fax number;

  • (iii) you have the right to terminate your Agreement to receive the information electronically (a fee for the provision of paper communications may apply); and

  • (iv) if within six months after the electronic communication is given, you ask for a paper copy of the information provided electronically, the paper copy will be provided to you.

(c) If the Issuer and/or OKX give a notice or other communication to you by email, the content of the notice or communication may be:

  • (i) set out in the body of the email;

  • (ii) included as an electronic document attached to the email; or

  • (iii) made available via the OKX App or on OKX's website for retrieval by you (with the email advising you of this and of the general nature of the information, and giving you the ability to readily retrieve the information electronically). For example, by means of a link to https://www.okx.com/en-au/help/section/announcements-latest-announcements.

(d) If the Issuer and/or OKX give a notice or other communication to you:

  • (i) by writing to you – you are taken to have received it when it would be delivered in the ordinary course of the post;

  • (ii) by giving it to you personally or leaving it for you – you are taken to have received it on the day of delivery; or

  • (iii) electronically – you are taken to have received it on the day it is transmitted.

(e) In addition to the ways set out in these Terms and Conditions, the Issuer and/or OKX may give you a notice or other communication by using any method allowed or required by a law. If a law requires us to use a particular method, we will do so.

(f) You agree that, for the purpose of telephone communications originated or received by the Issuer and/or OKX, and for the purpose of electronic communications received by the Issuer and/or OKX, the Issuer and/or OKX may verify your identity by reference to any or all of the Security Details information on the SMS services provided by us from time to time, please visit the website.

23. Third parties

(a) The Issuer may transfer its rights and obligations under its agreement with you to any other person or business. If this happens, the person or business to which this agreement is transferred assumes all of the Issuer's rights and obligations under the agreement. From then on, references in these Terms and Conditions to the Issuer are to be read as references to the person or business to which the agreement was transferred. The Issuer does not need your consent to transfer its rights. The Issuer will notify you in writing as soon as reasonably practicable if it is reasonable to do so.

(b) Except in those circumstances, nothing in these Terms and Conditions will confer on any third party any benefit or the right to enforce any terms of the agreement between you and the Issuer.

24. SMS messaging

The Issuer and/or OKX may from time to time send you SMS alerts relating to your OKX Card and Card activity. You can stop the SMS alerts at any time by sending "STOP" to the number indicated in the SMS (your mobile phone provider will charge you their standard SMS fee for sending this SMS). For more information on the SMS services provided by the Issuer and/or OKX from time to time, please visit the websites or the Issuer and/or OKX.

25. Governing law

(a) These Terms and Conditions, and the agreement between you and the Issuer, are governed by the laws of New South Wales, Australia and any legal questions concerning the Terms and Conditions or the agreement will be decided under those laws.

(b) You submit to the non-exclusive jurisdiction of the courts of New South Wales to hear and determine any disputes or legal questions concerning these Terms and Conditions or the agreement between you and the Issuer.

26. Change Control

(a) We reserve the right to change these Terms and Conditions at any time in accordance with this clause 26.

Materially adverse changes

(a) If a change to these Terms and Conditions is materially adverse to you, we will give you at least 14 days' written notice before the change takes effect, unless a longer period is required by law.

(b) A change is materially adverse if it:

  • (i) increases a fee or charge, or introduces a new fee or charge;

  • (ii) reduces a significant benefit of the Card;

  • (iii) imposes a new or more onerous obligation on you; or

  • (iv) alters the liability framework in a way that increases your potential liability.

Exceptions to 14-day notice

(d) We may implement a change without 14 days' prior notice (including immediately) where the change is necessary:

  • (i) to comply with any change or anticipated change in any relevant law, code of practice, or regulatory guidance;

  • (ii) to reflect any decision of a court, ombudsman, or regulator;

  • (iii) for security reasons where reasonably necessary to address security concerns or vulnerabilities; or

  • (iv) to restore or maintain the security of the system or your Wallet.

Non-materially adverse changes

(e) Changes that are not materially adverse to you may be made without advance notice. We will publish updated Terms and Conditions on the Website and in the OKX App.

SPDS linkage

(f) Where a materially adverse change affects information in this PDS that would reasonably be expected to influence a reasonable person's decision whether to acquire the Card or to maintain use of the Card, the Issuer will issue a Supplementary Product Disclosure Statement (SPDS) in accordance with the Corporations Act 2001 (Cth). The updated SPDS will be made available on the Issuer's website and the OKX Website, and in the OKX App.

Your options

(g) If you do not accept a change to these Terms and Conditions, you may close your Card in accordance with clause 12(b) before the change takes effect. Continued use of the Card after the effective date of a change constitutes acceptance of the updated Terms and Conditions.

Section C – Definitions

Activate and Activation refers to the activation of the Card to enable you to use the Card.

Card means the payment product described in the PDS and these Terms and Conditions.

Card Services means any services provided by us (or by service providers on the Issuer's or Mastercard's behalf) in connection with the Card.

Exchange Rate means, for any Card transaction:

  • (a) the foreign exchange rate applied by Mastercard to convert the transaction amount from the merchant's local currency to US dollars (USD); and

  • (b) the conversion rate applied by OKX to convert USD to the equivalent stablecoin amount (or vice versa for refunds), which includes a spread over prevailing market rates.

These rates vary and are determined independently by Mastercard and OKX respectively at the time of processing.

GST means any form of goods and service tax or other value added tax and, without limitation, includes GST as defined in the A New Tax System (Goods and Service Tax) Act 1999 (Cth) as amended.

Identifier means information that you know but are not required to keep secret and which you must provide to perform a transaction (for example, a card number).

Issuer means Bano Pty Limited ABN 93 643 260 431 AFSL 536984, which is the issuer of the Card.

Negative Balance means a situation where the balance of your Wallet falls below zero as a result of a settlement amount exceeding the authorised amount for a transaction. For example, if you had USD 30 remaining on your Card but made a USD 50 transaction, you would have a USD 20 Negative Balance. You are liable for any Negative Balance.

Personal Information is the information that the Issuer, OKX and their respective agents collect from you, including any application form, correspondence, emails, telephone calls, internet communications and transactional information, in connection with the Card.

PIN means the personal identification number used to access the Card Services.

PDS means Product Disclosure Statement and Terms and Conditions.

Privacy Policy means the Issuer's and OKX's respective privacy policies in relation to the Card, available on each company's website.

Proscribed Person means:

  • (a) a proscribed person or entity under the Charter of United Nations Act 1945 (Cth);

  • (b) a person who appears in a list of persons with whom dealings are proscribed by the government or a regulatory authority of any jurisdiction, including the Consolidated List published by the Australian Department of Foreign Affairs and Trade; or

  • (c) a person acting on behalf of, or for the benefit of, a person listed in paragraphs (a) or (b).

Security Codes means the Card PIN and the passcodes and passwords to access related services.

Security Details means the information given by you when applying for the Card or during Activation, for the purposes of verifying your identity, or any changes made to this information. Security Requirements means the Security Requirements set out in this PDS.

SMS means the Short Messaging Service provided by your mobile phone service provider.

TMD means the Target Market Determination in relation to the Card.

Unauthorised Transaction means a transaction not authorised by you, but does not include any transaction carried out by you or by anyone performing the transaction with your knowledge and consent.

USD means the lawful currency of United States of America.

Wallet means your OKX Pay Wallet, a 2-of-2 Account Abstraction (AA) smart contract wallet on the X Layer blockchain network that holds the stablecoins supported from time to time as listed in the OKX App, and is used to fund Card transactions.

Website means the website specified in the details at the start of this PDS.

We, Us, Our means the Issuer and/or OKX as applicable or as the context requires, and, except where the context indicates a different intention, also includes any agent acting on behalf of the Issuer and/or OKX.

You, Your means the purchaser of the Card.